Refund Policy

At GlucoControl, customer satisfaction is important. This policy explains returns, exchanges, and refund eligibility for orders on glusupport.online.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Products must be unused, unopened, and in original packaging.
• Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

• Opened or partially used products.
• Items not purchased from glucontrol.online.
• Gift cards or promotional items.

3. Refund Process

Once your return is received and approved, we will notify you by email and process the refund to your original payment method within 5–10 business days.

4. Exchanges

Defective or damaged items may be exchanged. Contact us before returning a product.

5. Shipping Costs

Customers cover return shipping unless the return is due to our error.

6. Contact Us

Email: support@glusupport.online

Last updated: 2025-09-06